National Volunteer Welfare and Efficiency Survey for fire service volunteers proceeds for a third year


In 2018, the Volunteer Welfare and Efficiency Survey is once again being offered to fire service volunteers around Australia. The survey covers topics such as Respect and Professionalism, Training, People Management and Recruitment and Retention, as is a valuable and credible method of understanding volunteers’ needs and expectations. Developed by fire service volunteers, the survey has been a success in Victoria since 2012 and is being offered to fire services volunteers as part of a move by the national body for volunteer associations, the Council of Australian Volunteer Fire Associations (CAVFA). The survey is designed to better understand the issues as volunteers see them, as is used by volunteer associations to bring the frontline volunteers’ opinions and advice on matters affecting their welfare and efficiency directly to the attention of Governments and senior decision makers in the Emergency Management sector. 

 Results are made available to Government and the EM sector, so the very foundation of the volunteer-based emergency service continues to be recognised and supported to meet the future emergency service needs of the community. The survey is a cooperative process, allowing each Association to provide reliable facts and figures to support its representation of volunteers. The results for each survey are then collated to present a national overview of what are the key issues facing fire service volunteers across Australia. In 2017, 6,474 fire service volunteers took part in the National Volunteer Welfare and Efficiency Survey up from 6,100 volunteers in 2016. In 2018, CAVFA again expects thousands of volunteers across the country to participate, it will provide a powerful message that will enable CAVFA to advocate for and discuss key volunteer issues with senior decision makers. The survey will open on Friday 31 August 2018 and will run until Monday 22 October 2018. 

Associations participating in the 2018 Volunteer Welfare and Efficiency Survey are: 
  • NSW Rural Fire Service Association 
  • Rural Fire Brigades Association Queensland 
  • Tasmanian Volunteer Fire Brigades Association 
  • Volunteer Fire and Rescue Services Association of WA 
  • Volunteer Fire Brigades Victoria 

 You can find the results of the 2017 Volunteer Welfare and Efficiency Survey National Report here and the 2016 Volunteer Welfare and Efficiency Survey Report here. 
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