In 2016, over 6,100 fire service volunteers from around Australia took part in a survey on matters relating to volunteer welfare and efficiency. Covering such topics as Respect and Professionalism, Training and People Management, the survey is a valuable and credible method to understand volunteers’ needs and expectations.
Developed by fire service volunteers, the survey has been a success in Victoria since 2012 and is now being offered to fire service volunteers for a second year, as part of a move by the national body for volunteer associations, the Council of Australian Volunteer Fire Associations (CAVFA).
The survey is designed to better understand the issues as volunteers see them, and is used by volunteer associations to bring the frontline volunteers' opinions and advice on matters affecting their welfare and efficiency directly to the State Government and senior decision makers in the Emergency Management sector.
Results are made available to Government and the EM Sector so the very foundation of the volunteer-based emergency service continues to be recognised and supported to meet the future emergency services needs of the community.
The survey is a cooperative process, allowing each Association to provide reliable facts and figures to support its representation of all volunteers. The results for each survey are then collated to present a national overview of what are the key issues facing fire services volunteers across the country.
This year, as we again expect thousands of volunteers across the country to participate, it will provide a powerful message that will enable CAVFA to advocate and discuss volunteer key issues with senior decision makers.
If you haven't already participated, you will find a link to your association's version of the survey here